Knightstone Housing Association, Weston-super-Mare
Knightstone Housing Association is a leading provider of housing in North Somerset, the rest of the West of England and Somerset. We’re committed to building vibrant, stable and safe communities where people make their homes.
Established in 1975, and now with over 400 staff, we’ve been working in the South West for over 35 years. We provide services to over 23,000 people in 11,000 homes, specifically in the nine local authority areas that make up Somerset and the West of England.
Our customers are at the heart of all we do: putting them first and getting it right first time is what matters to our customers, which is why these are our guiding principles.
We're leading the way in the housing sector with our innovative approach to technology, culture and service delivery. We’ve invested in state of the art IT equipment and mobile working solutions for all of our staff, and we invest £2million each year into our Individual and Community Empowerment service, supporting and empowering residents in their homes and communities.
We’ve also invested in a brand new office on the Weston Gateway Business Park in Worle, Weston-super-Mare. We've reduced our offices from six down to one, with Worle now acting as the hub for our activities.
Speaking of the new office, Nick Horne, our Chief Executive, said: “Our investment in a new 40,000 sq ft office building and advanced mobile working solutions is at the heart of our business transformation agenda.
“The Weston Gateway Business Park in North Somerset provides us with an excellent location, good transport and communication links and easily accessible local facilities. The whole package provides a great working environment for our staff, customers and partners, with the value of our investment supported by good long term growth prospects.
"We invest £115m a year into the local economy, making us a major regional stakeholder. Our contribution goes beyond housing; through our supply chains we secure the jobs of hundreds of people, and our social impact reaches even further.
"We're major investors in property, place and people, and we’re in it for the long term."
On 28 January 2013, Knightstone completed the third stock swap in its ‘Take on the Future’ plan, which sees the organisation concentrating its operating area in the nine local authority areas in the West of England and Somerset. For more information visit our news item (29 January 2013).
Construction of Knightstone’s new head office in Weston-super-Mare is now complete. Visit our news item (14 November 2013).
Knightstone Housing has also been shortlisted for a 2014 Chartered Institute of Public Relations (CIPR) Excellence Award. Visit our news item (7 April 2014).
We also won Weston College's Business Award - New Apprenticeship Employer of the Year (visit our news item 17 June 2014) and have been recognised by the Citizens Advice Bureau as delivering best practice in our response to the Government’s welfare reforms (visit our news item 25 July 2014).
We have also been awarded an enhanced level Employability Chartermark for Business, for its business strategy commitment to employability (visit our news item 21 August 2014)."
At the 2014 North Somerset Business Awards, Knightstone Housing won the Business of the Year Award
View these short films about Knightstone Housing: